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Retailers should incorporate CX fundamentals into gifting strategies

Posted By Sarah Ramirez On In Commerce,Featured,Industry sectors,News,Retail | No Comments
Shoppers are in the mood to shower loved ones with gifts. Image credit: Versace

 

By Sarah Ramirez

While the 2021 holiday shopping season is still in the rearview mirror, retailers should waste no time in adjusting their gifting strategies to better meet consumer demand.