Memo to Apple: When delight becomes expectation, loyalty becomes uncertain
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No Comments{"ct":"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","iv":"c68f5b3555fcdad9a5a34b150122c18f","s":"0de92693e64ddeb1"}
At sixes and sevens?