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Millennials surprise experts with surge of loyalty: BCG

Chanel fall/winter 2017 features Gen Z's Lily-Rose Depp and millennial Cara Delevingne. Image credit: Chanel

 

NEW YORK - As the role of physical stores has changed, bricks-and-mortar is starting to stabilize with a 1 percent growth in store-only shopping, according to Boston Consulting Group.