Jan David Winitz is cofounder/president of Claremont Rug Company
My Way: Claremont Rug Co.’s Jan David Winitz on why customer efficiency is not customer service
Posted By a Luxury Daily columnist On In Columns,Featured,Home furnishings,Industry sectors,Opinion | No 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","iv":"18ecb3e569c1561eac6bbfe97bfe1ce9","s":"31c3ec14c7ec44e1"}