My Way: Claremont Rug Co.’s Jan David Winitz on why customer efficiency is not customer service
Posted Bya Luxury Daily columnistOn In Columns,Featured,Home furnishings,Industry sectors,Opinion | No 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","iv":"2f2ffe4cda2fc2d60124d12901dbbd56","s":"d13e551122b7ebae"}
Jan David Winitz is cofounder/president of Claremont Rug Company