New rules of customer engagement
Posted By a Luxury Daily columnist On In Columns,Featured,Opinion | No Comments{"ct":"uqy64jUJaUs8K4dmE3AgBI1FCP+50W84uqLdXCGG5rAsNk190bXyTlXZsmvoCvheMJCyuzuONAMWfCUjpw3GI04fLfgjQcBjUc8HrU7xDgKpu7LQGZBcdKI96SSlNcM5kAJbbQXKWU9\/pEZs+NlHoG3QkAeuTRv7iXXQqAXw2a7quXOT6uwn+gn1SKj3JsEUASINEbRPJzHKASckCx0jOVBQHmV4nKc6gTNnPhFMdzHiOY7Of0EBF0B+UZ\/3ruNCp+xqFnmOBM+TVhwCbpG8fCoxtn5MJmSXrNyosutuyxbW55G1UM190qbFXpuaMn6S96KdLXWbHwzgiOJR49hLmgJoWyT8rwS5ZBvTdbMNujQrGfV4o03Fr6czsSQ6gypSAdvVON5LD93XE\/2VXK1r2hMd\/D1KsnXHhgn5vOIMEiKOyY63iTkhzg5V8ZV7wXbj06FYI49rgj4SnhcOmcV49jWOV3bOmypRzrqDVeiKr3KP0lop+T7AK7n4\/0JGuINZB5MlEggQBs6ZEmHNe8HYM6mSGVQnofLf7e26by5K4xWVARCIZ0txONO2+WXny2eiHXYRatWBhxUk4ZbSeB4Vu3+hqtMmTcs9cWZ20xLZ6APY2EYwsqyiakD3Zg8lJDmbx6n0CfktmLxUh+KBK9vHwwMkIfsLRIs83kWjjTyCSv6gP+riWnQYBYgvNJdGceaw+p4vtagQ\/RBLuFOJW+JpKdhwaQsy8vG+8cMtEIS+ix9EtIOHEv0pLA7YFyYtzpiAjAZ4bgDZj9Zzy7oF9goIHYwobryyKhoA677pxp59x\/sLgGx6vjCKnlH0KovXv9v\/OFshKYrizVE1Qp8iUZgAq6kry4Gl7tTlvACIt\/S9+xJx8m4Omj0DSGt\/aMmBcER6MG8bUE2u\/mgpCZfZag1w+PB3\/v1sKiD3EuQhzEXU1s1Fakim\/voK+8jBNKpJ5mcxo8qxeb2gyuBX1FUbrFJg4FikyfpzRMRi1F9aUT2ZgLdlOD7Ln8ctqtp9CS4bt0d+Kz9N3m84Au+llNU8AQkSW7b6iPLXKYjrB6pXkvcljea6hKTJHKvJWWrjqKSp\/4xKi2d3nYIa5KGXP99Bq90EG4RwUfOSVu2\/vyA9cpedx3mD9IR8zk5FocJpNCjktD5X2YNuIkN8aeeb1hhk27K4ufOg2J5hpf486RVIyQSYUJLHw+Q8WVMZ4pFhf\/CA8jnzmusApr2XeKzjOWqtHYHc1jVOYcGPSh0\/+oOrCkxbzwECZxHsNuGqmAuLCgcNYIDacCpEVCs1WJFNtvbiS5GkzLQr016XuFGCZGSPth5sVcPCZM1qG\/gZK+cjVSYU9WUtpU6Hg9jOebzdx\/34M\/0f0mGkZW4A92yxjscTnBd9Y7leQtuHRGAfenrusmasGzVMkDL4SRxG3WA58nW6RLocTKv\/PaMxPci447gpAsCBigWj2lKDeELXx8pEYZtnnSNfS4GhKdRt\/tpWG4M4MZtC7jUJDnkpeto91NpoKUMUewG5Dc9VGa0FY4oo84bmIYl\/quAVm+6oAN+Q7Y6Pk2zgHib3Rpk2uTOUcLwhzPaVKDYQAtRIR\/pDVHC8v8H4O0q3VzOs19mzzlI0LwP42GrJ5euK8vbMHBUBoVHL0Y0ilv6MANw4F\/C5v+9c8FwocnaO\/nIkFmUuVvgYjoV0o2SCDE1GAwWmuj32IWp5NaFChywjL8tYv4ynmd\/AuGOiwl314ZbwhirDVmfefJqN9FOkpH2NsMXkSrQAztwfxaB3Wd0mtrKdqHrcR9mE7i3YiO98yYKUiD5\/A0wKQBhJMGX1hgrVnLSN9SQTfZYl6xPd3IZ1BlFN9mwzsEOCDigTjHfN3jnFxJc7AiXzjlEUJb7leVYPO\/h0wvyf2FXsoLuRS4eFEtjd8l8t3bvkajutAB1tmETEULw9z43oamEFNqZBTl1nYQ1gF8KPjHBLYRB6Vg5XmkOzp3xPhWRVMzRoyvDy7K1NdldGgRp9QqshN0nWQukc+73usDN73EkDVybi1+gS0d2DsjWM7VabHXGD+zvf5EmvIXMbzkl7YXYHgaT2BvVkXmflcCA5QRMmab9rdNa53mlbEXfkng6dewkcEY9pi7ASyj+qRU4WEUyf5JaZBRnbcpfueRjazGi7Ug2P+w4Uy91a3SKmyGAdzn2e1a4j1t71M5s2eXxJhvRurD7ltpPh5iRR77+X2r+RcvzuB4wp3ObyRU6vUqQ8gbmUZEM4RfJIiR08w6DGiKxZkWDn\/fBXvBPo4\/mpMO3P53riAGLWINZXXFiUuvQ2Z8OYOjB9zdc\/+MNpCfIhaYCUhfTTIuJKlXhZ1mV8uiWSK0A99wxBqVpAGip9QhvVehlfxeg6d\/auY96FYzAUXVlnup+NCablJkVaBJkBDc8mvdapY5NWi2i1El98ZMRNkjjlcBGCUnC6Pm+BU\/zX9z+KmFS1uFrnVh3zDVA7QaL1dUahmxiIZiGqwlSYIuk6VcCY81cgTgeWeCcAg5J+os82TSde6FAnLVVp03YgMdpS0GZaugpejqaXfWEFXbm9Sdm+YFVUf7h9l9Q2dFxutKcDtACl0TVFoizHHRtFu1QC38izE4bb9nzKGli1xBpzTiHCqXyPQs4VZYx+HhLqR4rwA5r\/dQSMg9BCJoyV5KArmfoHDVAlLzwh1GzoJXRIBBJd2QU4pJ2NEWtDliVMNer3eA4vGQ1ScqP5mxjTJ5QItqTDBoKrqZJZDePPAtk2DlpM7aXR6E+eQcw5pITFVZDjHCVa+NTvppHvmYFt2VZHBajnWr+mddOA5UrX7NdB9+ezJNM5TPoiTCn4WmhV\/hjCFGT0aamAYvXpwD2PuqpT\/zRJNXik0a97DLPTFVf4cS4xvaELgJ3QV5WFDMupbX8vz\/PIW37dJJpvSIx6cCzKaUtNizZYhMl4locAT3GZ\/9cESzl\/mCla6i1BIuRoDIJdInT\/wsq3vjhu6lA0iEMi51mWZRmdjZJZnCCI9r24oRxTIK\/kw4k97XVckE0cWhwiyFl7PtW5Nb\/kBq7UnKqOY4m0dr1oOvtGb8e\/hz82QMUsmR2qhWfen2fNlwtepz5U6u1CfjfjCqCgvSSoL7T+8xAviH0z6E7bHBRHA0\/KcPXVassdJ96nXZ5wgmb57uCzsh4nxZGqvT9lZ8tt3530mRKPQChs5imSgEqQy44WaH\/+1AquiQ\/Yo+Ww6sAV+NrpADJgHIHBf9J2IR5iD1ABuhxraTRNW83PQj+0CfpR3yaGgqQUTwHonaPzae\/IArf6mYNRoDVu7GUFXnpc4nLCVKAahBY\/ZKd3ytYG+tSfPtXkSTub1kziloS+gBU+Ybqv979TMgqUcIQu3Axfc9UMeJXxZpnvPOP8YeAIUhNihje9PVUMFjiD6h0KWUHjeDQEuZ0IMIV8pyjiMjdDueereVTR4YZUSpkNC\/LbSA4RIjxqh4dNJ6bRxAc5tXzm2zUQi3vkygLWYsjdt\/LSRMio6tVjOlqZnO0jb9eJbEziBFID2xg++azYFTTB0tHLMqLcbjvF2pOdrpnP9MfWKHUybMDoJ0vATI\/mcqZb2gPnfN3U5EhrIqnhiWgUsqHRpFSAXuhVwvHVyDF3OirxdqMNPZwIBiEWhEpYDAGxjR3ZkfVLaXrP80wE8r6tjT6b8MyhKoBPfJHWqRJ5RLDK0rnkHacJ+D5Gnmh3zt83swPoowLw+3lI59RRF1OL2Z0uB7i6uVM8RD2h6oHhWZr1PsVYfdjt45rPyllZ2T5phQAOVyrf5x7qjOPe20Ayp5yx7h1O8zI0Kld2AG5xjUZuEvOy67gVgduF3M3W2ELlTelC5J2sXacNWYanPw2WJ2pghbIzSSiHI3BOhQU+YkwEJXa83HdSccDn9Y8Kt\/P93RLeaJvjSqP0Wen4bWUuSqRH9L27bV3MbDCHKiLF\/AJC9QiPwEVuYKFPgCtTvpe5IQ8CXSt55knCFi1NcWDA\/etUau627v\/0yy2EuWaOC5J2aN7TKXkndjfEnnR\/8152hMVak0wk7jcsttrbjGagumTWzPoMTTI8ePzBgWORl1PG9BiIwbVxK1gvUXnwEyN2yPLF32d\/oVbPxPMO4azPy0ISJ+uGbLxaCWQCvSqJutuUop1tWKv9dr7gOHlkvrv05W65Ex4HlSZYAy8mED0V40hBfh9sKmLcTgC6NqQwndeoVtqnZsVCAoFr8F4CfosP\/+P8xNjxXvyZM\/DFdZahH37dsierh+\/jzkgZ6QnN9qXoJdbVmM2bEz8q+WENEqVSqQHWyfg7U21cqyjukAZRMmNyHwPHv5NjoaY3OpfRfwN3hYalqNXwIcFDuvH1Bh\/kUJDPcqMS6QxkDzq9hQ8ewASMaDEVEaYjmWMfLzSG1Ftpu\/mvcD94TbCvJQQFavdGiKwrMDW+WPXWqZqTmmB04BTP9E4hU4DXYtUXKGF5e7svbF9jGBeOgEpmAjSQochIDFrzIxB1Qvz5uQg\/AjKbpJPOGkUygkaPpQRy7REZ6p2gSfWmjy7l4ybqYpfI2XuWfG5iqkTl8YOpE7CMnkPJwvKipz4MRLAimUTaUeXW\/gsh99VYi8vZUmU\/jxJOJsuAgE1g3HAuY9nIMda4QPxBTpBxCzQK8SA5KLXgLlT0gY2KNu88j7EadL6B2FOknI3wjXR\/D6SBKyjr08jatl8\/PMxbqqEJWzwKAfeLvUvSF+Fy89CcZHWxhWo0UVBVCQGKmVtlzkCtY+zwSrvL0icn81hVMWfd7sUb3dMPSl1W+1hM1wLw6AwbrU0iCAE+J8l6lWUg582zF37CfIG2vCU7Vne3Su3\/UIdXx9wpjeSw0hBkMuQZdJpV3PVIoPfQfgg4bq7wwWzk8lhUDs5rmKjLdeclH3+63CW0+k5kbVfVvXOK+p1jJjUXDARQ6QiOyn0C0EDqabxylTScms0Dhj3V18fOI2VLZfAEccnss0mpvYAzBntYCucNE9PSBjQa0SIgvSOu+q2UeK+V+JSWGVQohWSu9MqqMfYsrybBE6zUGnExxu+7I87GDv7QeDrh774Ub01BSVj2mMEeqXmBipowE27tIufA5cm6yhprxz06onE5COMy0+qkvadz5F8NPYg3+eZe6PKgNjAndd6dshDSur5PY42iklaTar8u0JAiMyMHdOGapJYjJONyrlFEw7iq+fMyQmASU\/TJF+C\/4ee3sZF+\/wAPs8NWSjPuTbbd2xjFOXy7FA3PUIK8Lo7DKX+Uf\/oNn9Gcxjci0pSoVtCN8xj0Lsj6yLFovI9SjOHD7Wj5U9NR6AhRINx4FOZJ8BGgBRmwJaNMjOWo1AuqN2xRzDQUpMTOeI3m4X\/K+TZXmSAeUy+vpDw1XBsBN+aHnlxcJTGPaOcZVzVIW9NqsKup8ZWYDYgvkhdUwZ9Ey72nNGesIHWnRPxlM5fpNlzYauiCng94r1BaUAgYNByC2z6FUeYO82aDDuGBAe5S0jBCdd68Rxu\/qEzkmssu4S5N9wWYNsX74jl8NaeGcX5qwdvFr3QW0wwgICSwSj4jGv8g6r082E8pWw+FUOnBn3a5agSwjp+PelozRPXPS5VLN1tXkVvF24i+ikjCtz+7QpntSagA6o7iflYBJDioyupFE2+SNUGEb0VdVXtjYThrpcyxo6CjGQAKQ4+OpVG0YTP+C4kBE7zfWOack6FJ9ACm2J1smmtYEpdmlvf8ThSfHlUOwxTc34QDS171eMfEtNJCz3YODzo\/S9SqrYBxGMXR1qeA0gpaWO\/WjNo4fySlZ\/MpX1yfpIWTB7KQt4\/EQVQp34hN+0q5UujYbeI9xXnjWMJid93IIPsyuV0h3HfZZx+kx\/ZsTA09YaMflpFyK\/w3GVYSsQD46qb1iMAC1D2TtALS\/XhG48WZM9xnxbU8RMj0ygz21hEZKc94AHfILcXGE13POaWew5LVEaJMCIrI8QTKZ70gr0rXNR+goEXvBc4BHXZ3dp8ICGbe9PuO71fvXQbAtu953ymQL7zX6+2ntqfY51HNbEV2y2uBZg57f11Lel9QnZj0YF\/zbQLn9QSXq26ifsZ1ybz3DtaHPgY\/WUxaf9Qoialn+dppDOyNpsWWJ2I9Xvc\/ncRyEA0oz8pUE7tJ0ux9eCw5k4UQoOP\/rkRsyEamure07a38k2Z6LPzZrYRDG77bj2hv9eKCRzb\/gJO5RZWOfytkEWSBFOE9iUxkIRIrL\/8Puwh2xr68YYkyHwu4iiAOFq14VVH\/fbrlwykeOcLHSdRSMisS3dR+Kz+HdhuZmsjaTTXN6\/eGD8lejZ5VBd82aKgoXWO9hJhoEK6vXRAKVtfvv9YO9Ik95n+pUtlyOKltSKIkp0eAXnyJWlOwNOmZCiGXxCj8bu9Uh\/hR2AvYCGbpKH9l6SJ7\/E2hv3\/0OkFRbwcF1Nl7w8R4XuOH+ZpmBO5Rb9H1KaxpyaWQveLMw28wLVLWRg2dZkw1VoGHn\/wb9BfNaNOBNmmT4O2VOA0ZMVZfIZO9aqtojYT9jX5swDlKZEp85+rPLGqRphF0r2EVuRBB45AByX\/KNZVfMZLqZbXNRGxUVTDUYRd0YXLpX5MKQt6rUOW9HGqCVJiwprZGkB1CSPeg5s7cpZ8LxdBrHn4oICbMNkh2DVgx0JenvlYDVO4rrUgDzcbOlZ\/efm05pOwnXTllQbIqo5olwltvURTdjuFOKpD5wrgVec+gXavb27Q9PsX4HmKSWfJxVGXY\/PqvRZNY1u5GJ\/ExGwiLtGQWFv66oqEn03NQWmnm21IEOy1DpyUo4xQ7lCjCM337GGUTRfE8jJAUKcIaHZ861SEhlJoEjjihp1wBqhqVD8P5w4VDRK1KE9DEyCNKD9HCM3J9B61UelAvLAu39jNp\/n973MIZzHUpy0gq\/MSAzvBJB7ZHCOqcgOEupinAdLwQuGqKWLi0mFHtM6V4PdSFQYHaxFLfTybtqSF6E5bvh0HpAFtL5xdXRm+lcyiXl8BXZvcOMiFEkxwRwNzfulsugrEDkwGiHY\/AXYMhiyuXSgAvZySsOUiq8qbT5fVg9+zMGHS6LM+ITCxAMYxLSs5l5WUsb6v8pWy0fb\/p0QbloL0YTWm5rrhkt2M2NqKlEcIXy4pMV0Z8\/rvd86GYp8InQmqsPPomztCBNDlVoKr88Z\/gx7FUQXe0AVpuAKAtnJl1E3Ly","iv":"bba612da6e2fbbc951bec9a3b5ad49d2","s":"0561e6c91fb15b1e"}
