Omnichannel customer service fails to meet consumer expectations: study
Posted By Joe McCarthy On In Featured,Industry sectors,News,Research,Retail | No 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","iv":"e7e3f7a460c00f5092bf452fa8333539","s":"7baf43f10cc5f5f7"}