Omnichannel customer service fails to meet consumer expectations: study
Posted ByJoe McCarthyOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"542b1f5c0d48a2f564b547a34959c2df","s":"7216ce8dcb9dcb52"}
