Omnichannel customer service fails to meet consumer expectations: study
Posted ByJoe McCarthyOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"ef1e2e92c3cba177bf1f4e7cbb24e0e9","s":"d5f0dc67d9521e05"}