Omnichannel customer service fails to meet consumer expectations: study
Posted ByJoe McCarthyOn In Featured,Industry sectors,News,Research,Retail | No 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","iv":"da201d0d50ab1505b0d3d15e91e34d7a","s":"948b30f8a1615c82"}
