Omnichannel shoppers 4 times more valuable for luxury brands: Forrester
Posted BySarah RamirezOn In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"2cb9210b15234708cb4223088f5e193c","s":"7e1a50ec4d39ff4a"}
