Omnichannel shoppers 4 times more valuable for luxury brands: Forrester
Posted BySarah RamirezOn In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"5b6556bf99577bbc3b855cbd20be7e4d","s":"c747319ec0aa767e"}
