Trump bolsters CRM through mobile presence

Published: February 22, 2012

The Trump Hotel Collection is boosting its tech skills and aiming for customer retention through employing mobile devices at its Toronto property.

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10 hard-won lessons from 2011 to use in 2012

Published: February 22, 2012

A lot of 2012 predictions are great, and they help guide strategy. But if you are in the trenches, trying to execute against your customer’s key performance indicators, well, strategy-schmatejy.

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Indian consumers to spend $3.6T by 2020: BCG

Published: February 21, 2012

The quickly-growing, affluent Generation I, a demographic of Indians who grew up in the 1990s, will be responsible for 26 percent of total spending in the country before 2020, according to findings from a study by Boston Consulting Group.

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