Customer satisfaction hinges on fulfilling specific needs: Forrester
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Multichannel,News,Research | No 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","iv":"5d2f228cc837f84f8af9e2de34819c2a","s":"214ce66c605491ad"}