Customer satisfaction hinges on fulfilling specific needs: Forrester
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Multichannel,News,Research | No 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","iv":"8566193614756f652a7b1657b6514cda","s":"d6c637ebbd2da7c6"}
