Customer satisfaction hinges on fulfilling specific needs: Forrester
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Multichannel,News,Research | No 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","iv":"7873111fdc17cadae1ba5b91df95cb2b","s":"436f34feafef14ae"}
