Customer satisfaction hinges on fulfilling specific needs: Forrester
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Multichannel,News,Research | No 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","iv":"e4c9233ee964e3960721a422162a78b4","s":"e373f5bb693180e6"}
