Customer satisfaction hinges on fulfilling specific needs: Forrester
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Multichannel,News,Research | No 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","iv":"8dd5f2080cfa2b746509ea7e7fe1db48","s":"24f74d69029112e6"}
