Customer satisfaction hinges on fulfilling specific needs: Forrester
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Multichannel,News,Research | No 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","iv":"836f74bdefebce7ea02cf578ee869598","s":"1629ff41704043d7"}
