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Retailers’ omnichannel investments exceed consumer expectations: A.T. Kearney

Posted BySarah JonesOn In Featured,Industry sectors,News,Research,Retail | No Comments
Image courtesy of Printemps Image courtesy of Printemps

 

By Sarah Jones

As retailers strive to fill out their omnichannel capabilities, they may be investing in more than consumers expect, want or need, according to a new report from A.T. Kearney.