Retailers risk losing baby boomer clientele with inattentive CRM
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"95565af610ac13e21ed2ef47e3e573fa","s":"e3f2731fb32bfba8"}
