Retailers risk losing baby boomer clientele with inattentive CRM
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"07597889420971f6f895f65c46ffd9af","s":"39c9a424faf59e41"}
