Retailers risk losing baby boomer clientele with inattentive CRM
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"993439a7e21e0f9b909a8041efdfe4f2","s":"bf0f309b854c67f9"}
