Retailers risk losing baby boomer clientele with inattentive CRM
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"6f67060101d5873168a6c9f9bde719f6","s":"c856404b4c75da20"}
