Retail’s future hinges on experience, digital innovation
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,Multichannel,News,Retail | No Comments{"ct":"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","iv":"707586fe118406f1b083544588f1b3c0","s":"c958b49158de48d5"}