Retail’s future hinges on experience, digital innovation
Posted BySarah JonesOn In Featured,Industry sectors,Marketing,Multichannel,News,Retail | No Comments{"ct":"EQtFHr5e1MW8r3KDZal8PPOYXTNdZlZvrcNgypW1\/pSDxrhoH6SdO1ek8GxmcKsHSMwbmLQYZjXjGxwcGPxiZNbF0F4IGpWsVmLBt1YeYi23eJk940wEKkoZlZ\/f1expshuRSLuCaPaMmEs292OC8J66ngW5EkEsmvqNPFY+THS6ccyG\/A0GXzxIsYZf87vFmeki5QJ9X5FpEHoXhuKqO2N3X\/qIgm1\/ItXG1\/NKmBwGTTaxjKqUSa\/N+bPeiaZBRdzvJ0T8k01ZohYAF0jSO8Q5xpx+hNp8XaGWjKQ8gnDmygCPbwi+Fhym5tcZ8bskk5XpBql\/2ug7YeJqzVmUcTlI6uy2TQ+PqfsaXR2kfX+61VGFhTFzncZphezegppCAhXXLfmu8vKgqaD8XqpH4xGHHxCB26tTV\/4bvLaHXhYQj5JQbMkK5fFVhzkKpNTDFROQ4mQ3SXVoUAAcIUV4T\/mrS5KvKdWlTgMc4tAVtD\/5KjFFrPekXQ0avUhdkDbKiNoyKaVi4lIdDh2v5dQ8YW\/\/zCgAINTSu3Yy4YddVnv06\/sutagG7iUaZm6vuNQsJ9\/nM6AdM8ccgcFwmm0W40YjruUfqpsNKBHtZoFltqEE4ffWEOlvhcocHLrhB2LR6ErbJ9++2yMOdSc+sRdSMtZDge4BEr8vKTAhNtVW+X3RFfsPDc30JRNSnSdKYnNBQ+7VCuv+4OMpvly5ntx+whZ0GLiIQ2OGrGqzmkBCsbtC3AuPW5KxKLorN4sKBgjf\/Xchu1qw0YXUgmSQHRAIcQvxBOtk2vQGsDjSjtmYfas\/zVe5+J7nSfjgoV6oskOxk1mU0oy0niahFBZZ+ALToovjiNtp8U4Y8jG46JpbOjSjZGfr7WJEK+WPoUTNLwsS\/EWvn+IsBegV+Vx4L2sPJWUOrKAjNAvQUfl8tkpjyD2gLe5BT+VAm9DeISttNV3DlKY2xqyMq4+b\/XWQL7ld2kJoOKDWEqytQDo7IngtmnMu3P4EsM4NhBDHOqkEJ\/td6bfvGIqPtbBTvM48UIwW3MNIOdr6L7Amc4JRqJ6yWx+xjP0tSXzVGbQKn+KwQIPet6\/3sLGufDTkBV\/ZMwMc2s+le4BpaVNUigIun67c4hJ8DztpEbeQ3b5Ppw7Z9kCZXGEgpRFly5mMuDSyWPqeiXNfcKrugcG5bMjHWp1u7PngmVDbvamzCa7KweWnVv\/5iCM5KtxgSRPTl+U5SZazlV\/Vs5rkSyGgdqOeQe9SGpm7H7cJdkC3lZCqWyFSawfSc5MalnTi\/RBPhVr6f8vnJBDtdiglGWwGLkHsDa5SKmdExzfYp\/zqiyGEwTvCuA9guNI2tzo7YVwGUYrWWiHp+prymKRq3BFxK90YL+InyG1jTZFsokc2TpXw9EM76SjKzdSh9TEpJ63+\/tHNfepQ1rfo8HAKKq677dtvnvNuLV\/ZLWI5rzPBDcMU1vj0LzBCIhp9A4QryxNGvYWI44Gg2j8ARovlj07nDJElqMnV4llhwNmeN1ftYcn4Tbi3qD8022Hp6b0B7o+tju73Wmcm4Q6NhD+wCC8CiiVa9YqiF3pZFGpc+oPYgI+UZcGbryspTDp9feItHdOLRq74Y\/nttbjTsdiYePL1J2ygM6B+qKPwOe9bvVDsHA1Fzn+SycRcqqgkbOa1CEny6oXT0Q5rSbhG\/tf6wqqlPT60+WkvMZ1+6p\/a8XVQiENISrCLxhV645LHBgFNx5Yib+xurVz91hprVyavI\/7vbu+qPN6l9yKPMGwXm5jgkCKg2HBe8kIpRZdJsrspAZEao1m1vfuPfyd7r8HcFEa\/O+4PNIhl6haDdpC9EQXiZgnT4ZTYDtwWHuX3\/ukUPjiHUWTeh3B2FPtduBx46EeN3JP03pssixzXoynrgB9aZTP6X3R542uv7Ya1Pt7fmErmZaFRCbsctBapRK\/KVWTikugiHZA8eXdSCYxUFtGsDX78s+ylm+BYmorWjtt8zQz5sFtGuIHMrTzvn5yBgUXd7O2GDiUkQzBx6m9X4uDBCzXTMRqKsZkIjk+\/PRVv19tlv9ffylZ73dq+5ZhUyrjp3PuxqD\/uvEWBvuD3yoqSTTi9EMMGX2o4QkCCCooKhm2x3r0bacwU2ECSleND6oy5rmE9bcjReclDNz6EcKWgP+sphxfcrZlGOtA8FiKJvumrAJDssCVYuu3LbZzoIj1cSW0sQycuf3fN\/J8krI+iRY1fnmna7MIdv6baBRKzp+2wM4BwMAKuYfGsz\/SjyfuLg1u\/NM9M2me\/cMijOp25tMJut73ZZQfwm6U+ddzmeNX6UorKOemKW7HoL8ryJOSLKRKQ6Fl07\/TtibcDrZW2nbkB3B6fLBDPXS6Xyy3va\/JZLQYBjlmfPQFY\/LsW4UojXpUMSIPPjgy5vRVYUCwja\/k1vKfvHQFOY50t2OX5dciPkz\/Dr74hY1BNTUjVDVjjj7jPwA3ebrQV2t122kAEvqBJsm39bNBJU8DfHz+0ae85eoF\/T8MiAEx8iYhes0tSe5FX+tveKOILYcHXN9KyWfPcXDCP8i2+xiGHMILJbsophvp+aUaKSlNs0iH3hmST5CAUcMFpmKBr8TUHKUM+GKGvUOBngML1tC+BwQiIIkLDhDIZ\/MUXrmcoCY\/K8Ytsy2QPo8LYWmH7n5QK7MZVShZW2VeOHIcxcaYVSRzmvCBE7jPfWRi4gS\/7QhAS9+qrKIeF3feFe24hlBN6NRas\/bNdmzbHu+\/ejD8eHrq0rC2o2IzBb7lLk2jV7fz+tSSn7xSLwVoU7cW1d51vCydMvpNRAUTCPjurSTVx3D1y1d+a+0NCTNEXKlYeLsSIMh0sueB9Vo1o\/+yj5RgkRhdOAjmqdBLkzZZO6nSU7reI4KLOSepyeXfU9zRA+\/YFZyyaoRBujBGBcjMekCrYGIU10JqD\/tTq+u8zpaevEnuxqhzEHFNqRYp7LeKtdywL939p3ojhHbLOv4F9CPVMZmWHdow\/uJu7Pm2IdpP15TIE47\/VdKq8Qa+ssE6VLiXhGWtrjlMPMGOx0oq1Bi2izsCtC\/ea4Dfqka9woi5e\/S2qw\/EVAKUJxH5iDOaEd6+UG9J\/IEHu2s7xrR06tNRTUwZtcB7TilsTGGA6Hu3tzcEwdnlKi\/F63OK97I6zIXyICiM0IaLZCPk9GCvFDXpq5t0An1xSDXSD0nj4hA5BZi9oCdY4M+FHvdx3Sm50Hh8PzlbPlN5hgf6fFMq2Ugh+QD+U\/QsEhYGhbpnQUQYrE7QeyutLivxra7uoXvtUb\/e1SycxuvQSAv84QNcdZd71VAF3apH+E99\/vZSbvLfb8r+91qe27xt7uwK6Jv4wjHh0k\/m6VfQAHAYSqzPkmL8+9b12BzQxiaEHjZ\/n\/1xI49cCkIC6NCIhVTYvadHBBZ+N0zHxqvVuhsGlup3uIRyQf3Vl+Prlll4fUWryasrnGB071IRrOTuNHvqnuYLw9T\/ifmgC9rOp4KBAliU5Uhl9hJV8MRp0MHGpcrIsLfJXQd4KiNpfC47ZJ3BgdFgBh0S+bmohsWrTfc0bglFm05tVb3n\/dg2SBePzUL+Bg1CzWPdvnH6Unwq5LKghk2rx5CzayKzThB0ApL2Oy5hGHizcEoPjZ2WvRGIyNlrgd1LisOKKhgw2m5qXyS4AiF1PICPTwTtWud7GEGrEvVKS8cRxps0r4YpS7VAQvbA5p4huu7p2imwJ9VIY+oS9DRtnnYdxgV6Wo5W5te\/VYtMpNHWgxmZdQlRIOxXsSM2CMdt1ndK4bSn8dPxOkOOt\/w7xwww++Szon5EsMBi2WrM5pt8K4yFxPXdyYKx250W2zwN3Ru0CJJq\/bRjsIuMdmFIhu+ZOwqcrg++DvWF34kd7clKe6XFvuPy5YubFeHnAo0GI9OMOr8W+2jlhJgwG4wNsNI5lvRFKdb0lc6TTDVZ04micegW3Ahzk1xfbhZldVaFYDXXnVWwvDBlsQrUwy4RshUTZAtiVn0A+8GN1o43uhVNpReFuliHxSDQiWON6P+qKedDeR\/NuBI4oZctVpot2zRgkVsc1Z5pydIcKfO0P1JJFP4guRUofagcheAl0XtxzHSbzZzuzmB45QKcIqHDMwVOALmt57zvN\/3DeJu3fAL3n3BTj3G2ks2n5\/KUk6fEj7YSuAv+TMRa2ZGKWbuRh8gXTjQtiSl\/zExfsFG5C7CzS7hFKzM22rMGsVAl8QTwi+Qi21oxyoEGLIUMzpdw9OozTdTErtkUR+7cQ2\/9p\/HRQ1EzTsaLHHRAugfe\/FVEg8FZcLAZZWGP8HbMwrKK1RNqIk5q1moiNH2Y9onyPVYbUPkzFrBtFwtakTZ0ehpgPHeXc+uQENeRSZMzozd3YGpjCIrlFo8k0E1g8NE+9vZAdr5Nd+aBvVVo5qkKes5aF\/xftFWT65WA6mHmIJjSsyLPjdwsehuqtOU04ljk3C77qyYiFo611VozgVPO2XUw\/+aks7GLWTO4kc3+rf2p06zDs6E+uQoNVUMJMEIdn45ECNgt+TJ3p\/A6W2D6NMavLqXwZRi+6tADz44gyKnpLReyb08P8+4\/+nz4bzigzhL8kO\/aa4LNV6UbBkPQz4c4r+5rtcqHYlqBJUI7ToAu1h5Z7go027\/MtRTlCBukjwHKtcpjnueBM\/Dwubw9eE3Z0pJQd61CZAcxo\/Fq023einuIok+i7HdbngAhZnfSQhq8rZ4ljelfVYxMJTGKiBR0mmzA3EJnhv89sF6Jg0sZ0eJ8caNGczUS5QzWF4hbOfqzQLbXOAn3CAdYxpatrF7Xf5rpWpWaptE0uxwNaMKNlBuuamzBL2uAHeczTU0sanLtlKtxr63gE5DDemrutYvMNYe0ZcouzT9l2TvXIXfpg3DAgzuKKZVhh6eYdAlu9yAqJgIDHBPnR6wmazv5Oa38aKU+GZYATNArZHLQFi\/SXwn3QMskiT9FFZY3qjQELq\/87fDTk0C\/qUrvwb2tPjljHG9lxH8OtVS1PdH9JCmBtTkVroQWprRGI6jrTgLb4s86bdvRduepqd6Dzs4njzjTjPuB\/oE9ZjhvWiJOzfHR9jjmbmb\/iJfUKkEoS5GM1iWEtxZJdy+AbNY0z1PhrU2QKLGdBHCIYKRiBomfq1xIn+psqbQNhGhLE+JlOYRNT+LEg3SqBla3O0dG3QVdUw\/Wo+LBFu0NexvnbRStrOK6cSS8ApGSwFqW8fltM3l7IiaPdKAGOnBmCw0GRk+BipWN83CR7\/vwpY5sdpJWF5c5z81dOnquFJYNdYZoC3gyqQPafv67x4U5kfF9R4waxiMxQP9AbQQ0NaIvIluPsIB9nsj8aR43FzES64o+udcEVpoIi8OnRB1BCDOGLa1nwLfy0DlxmFSqYtl9hBwVi6GGls0Rttrht3UkdQDKDaMuvWieGPxiCBggemX\/oyyJ76fC0u1niePgXKkNavBxR\/HLBuWg5wj+M9oMiRcXHR+vwO81u0f7Pcr2ICmC5rB2ASOrU9lUKUuAhiLVdP6cFOh9ItGoSIEdUUr0YGFqiyWd2fMUkfZU\/jw01MndRu6BYNDHQuE2JUhCf0xlCNa5x3upIPk\/Ro0DI6NQPYZTMD5ZUWNbPVmYy3Uq\/6c9pvBxGUlVFtN+0aBVXOWSDIqR7or9HpL31UGTzcx+aRg5aYFkCCSLldfkCD2tq8snzLa+4ozhtq5A8y7k\/O3cadlr3HMdLY\/mnDc\/1XUrajJyVdOrQAxMEMh9egvBTw1bSJ\/7NwVMdjEwKgpeELUCIgqSvLbCFvNv5mbG4poHxfWN0Rsx2+L7UKW\/rkfbb2ohysyCe\/NJkm2zYWWlEmuafkzKk8MB1RYUjK+7BNQ4FLkU1R4BTbc5iEAZwvimBvEUblrrEtgIkpLNB3xx0CSvQU7AAeeZcZ0zJ8ybvvS\/bFTzTEGQVAhKDRXmWit+AcfGJXFZ\/5Ubf2dEpu8cWVPQ4nFSREgAOcGOjhcCarKKEEf1NeE44btEgy\/N24B3F\/aYCxqHYtvEwJyv+EodfRzJXORdQSFTInNAQXWFvyd5sBtWAJu+gq6kuS\/T3Vmo7LEzXrNKCBVy9yEpUJTmX18mqTH4oHgYJvZWKoTxU1jfWDEDgGHdQndHpL3PSnw0f3M5g5u8C65Un0EkSzho\/jnfCnLXmVdWECD9h4HiWKgNBAgPZc8QIqeSzlhXPgXmhxnPYDiIa3nRyz7bA19KiB2kH8SkENd\/rZfAaAPP0kWtwEqeDVylUipvH9+deWWBBipLRi8V8\/ZW4U+RRIb4L3mq0mRw0nAx5Fe4p6p7jE8neoOE464wYXtM7yFiTWRpxlEH1G3wfzZNfEKs565SAlVUK\/ZrweKlmmup49BOEhOrTkCt52ZOEvucGQCuQpXB5dU2Osog9c8dvBoWjfGYdfetnTpPwbIrY7ZnWq\/vvIeZNMisfm4xRLJSK6mvkEsxWDcmlmxqbjxBIhxELKFFrL0H5YsQy7hziKG0eWJ7gPCYLIvt4OL8W60BjLrJqbzCpA1sDNioX5L34C0ZBe+BDZjJlXTXP5ZmaPk1ol8lHsbQo9ZH6+8cRCOctSrteyKTQBUpX3kiBLI1E4qZPLSU0OAQ0LX8lQYlS4j2z6LpdUiAheDf45tokByRm\/HyIBPUZ1e26A9U39MgAYxJNGx+eWubhi37pld3Uv7v\/AX5f9IU3KwG0rQJjPCrdvisoIZOJ9N87TsH8T095wtzR5vJOcU5UBgmS1xPVyC3nTclSQJP2SXHvVJQ0\/N5ILdPc8TaTxcSgqNo444Ungkfp6jEFgrob85+DMPGat2ocy4aOZj3yihQpCaEcqH\/WO8LCUhGJvEMv45zQrQpXIGL4uLlnzYB4IHtY+SrqSOifWlWZu+lwrTuD+pZVjJ0JsJrJLt+FSIZ2lPScLnNHq7NILVLf56OTIC0w5ZgJzXDwERAUXdodudulTP+5\/4IYz4DilkoH9AN+3ujAyXbfn9S09BZTXxgLYhND5NrYLpYSyCsv\/wxKrif1Opti+cAtzbE6Aa1+F5jSvYHn+vOf2aRWLA8yXEq+NJ4TuXc5wihvBARB1uhrr1iiC3iZtyIMsyKw7mgX9\/zs7Z+iuip\/gSoofWMet3f29zu7Y1R87npNfpjbMuVnYbFUCLTEO9ie3bLDZwYZTXfFJWeKPrdmiUmu33wmyg7iJxkJLIMpL+ILurTTlcFKNVS0IoLsbdAO+0MMOzAdxzLV4cYXXR3ljP5DL1PQM+gJeu9W3k\/A53VGKcZxB2wPECXxHBqSuKqqWVBM0ReJU0vpNpj2UpDc9Oy1sBpS7NGnSIntACkU94C35as81VO2Ubkyrz5O3QFCJp\/2BO67NNFLsnttcRzhuTM+dz9lkyEfsCRxelETOxkXRs4H1PsowmTCrNH5tQjxKBG+yTJP4034IEpe46alX4ztLuTSq5k15Mkoic35uZgSLhWn6Z6f+TvvdiLcLxtXsyWgy2EjtxB37mgySPHfhlPjvdf6NeDjZwN5JpK8Ybel\/GEPWKKKrYNid03rLcRIfb5mWLoo55nli4ZYwsUhFuHQIZfJ7TnRoBclLmtKzgWwiTDtDSYmXwNS9L0D6eI7vFHtJQNt4MaMjrs1Bx2ISEDhCIVQL27UtufqTK0AX189CAXRsdazSFZTZqn7zUzQUu6Xzx2CHQZt\/GWEM3zMtEi3dGnCPXMGKljyAxVVCz0iximBbw\/i5pe96nc+ASdT8EmsSQTTsKWLdDsspukQFXuJHv3YG6y2pOHkejjbJPKjRcwP1sr8wvm2TBw5CxGCq9DpzXdp3c3RcIQpxkayO0bTlu0VTUQE7n\/aBkqcvdrwU6gV+6yk+3M9LKD6gBtINXioSgR+jkSpSX3wI\/y9ZosX2SQto4BPzwROq9UrHcy3CJRQpnIJLq8bkSuhmKsLW2G3ZUH9X4G02S2\/f0xhYDmI9DbTbPsCia\/+U0G\/GpLwRu4Y65U9klcKb1\/iCMvqoUIn0pcUiJVplCiO7dXPNqu0hwYExvyYCMDlcKYFlw96vlvbumrHOf1eiv8cMne9VHA2MgXRHiVwAmnooWqmYcCuOmv5jWukKViJFIjXl1d2fwrHyq2AO5prnCEQxLs5NFuO3dbJzH5VO2tCRl6mslvcRM3QnHSTwqWjFxuiJ01jsUYjFveqVa7\/747mw\/6aqUXWMrMUoO0Gsnq8Lsuo19gyh+zrj3fcl4HiLaYXsYJYQ3nlo3rjKc2g0u03Ojmjq\/\/hgjdnVn1VLFgtO9Rq8y17xHtsZn+iBO\/I8zPho4dijEsYDk9HJBH2GfISd4lBunMU7neod+7w64IOUzsNqruF01kPTYJYUrMZ0UHxv6XyMbEjPgUc\/7iB95M5QJV1FpEZC2DqgUcM579bytqBTLnVvN6gcmCrgKEhuZTTD1l8y1N1bkIZ3DiveoyD1ji6lMW1gyw8m5uUjNkzehpRUrb4BWmmm5W3SY\/Hzo\/RSaEgcCXyRbVbnBrYY3WDAORM\/AaEKkJmmq8WoL5+ri5S+C1YgK7TeHz1HuVr19jPz9mlJaKRLz2GYZ7NJFHZ5sc5+\/invyMbZj5wqRt96hG5rSYr\/ItkITqO2C7+Di019Fcd7wsZMjmJglH4QZ27cD7EdU5MLlMA6S7x\/QqZjGnPP7ahj\/iEMG7WjFy19yeK0+FpCSU2OKrnIbqF0KNKyFrCRbyqjp5loBotkHrCkZN6tofDo7t5i8aHBfrfIMPAvI\/VmRBlgFoiuv1G6czE8Q5Hl2GWOYp0CKXkEDv2LhnEMDGsxP2\/XU2OO5jPk4S3CNea0k9hUwCeG8eD6Q4nQdJwErtDhXBZ81xkCC30JBimkjU4xtVih\/1QV\/WAtgdCrlf0FquL3dHej3G9VZjqczJip9nLgZx+Yzz+PAFSCkyTeKjqUZmmoKNZLe6dFCF1SH3WFe5kSlDTT5tjmCuEz92qrg8xAfTOChsuucXixUhkr4ryVLxtxqvWr89vMt4e0gfNrIcPZBCA6UqO4NVVTM7wmJ80d8wnBh0unEhaipPDiAILrdqbjiJAXh1siMXxUZefzDND8ZfW5xLCS1HvCeWz45QR\/Gbqo9pO2meoPTo2M\/L9s+5IGGw4Gs76Bp1VBjQBNxfBQfL\/0iSw9aHLjOL2nn+KKY\/l070apdv4a1CI8gLqoTa0arxmSDVZbFOI5z28px8vKSH1dkfWQIdSmQZm0MD40MvZbdECCLzEehvYEpBa1g4AwZLNqxX08QYxrAD4DScQEyp7barU2FSNnE3bc0eB1bv8w4GrvKIds0G6K3j0vu1QBHeyytrw+jPlMtQ05nxbCBDfg6M6MbAcgK50\/aFv0xkCcLiWHODpc2Cf5NxP1dWtYhDi667rX84eun5hAFhG5N2eOJY4zoacM9l1i\/DqIKNI3XlT2oqI0glxhooqfNVoStAqlhK0nkDO8BIYeL0umDt5yWqWWYAo+SEDaiQxGaWfMY4ydjLxd78k4Ovxv4Tz6\/B3aPlkUWxIiZuJuKBJ63zh1Sb+TtsO+fbwvLe1mkPyWY4PtEyHrX+7bPObcDRmmpXWK3UkLuS\/YzP2UVQpA+rnbe4x\/pTvlEpe1A3X44h9zNKbDPbNPuJ3wZhXx53SB7W7+30+a1yVga+QNkfmKiHpKgJ+nhWeAMXwVsB7Yh7fzlPhRjKX2jznata9bpcYx1FM+amxpmwujOI9S6kr8lnoeWcC30G\/YqrI3rDcqpqfNmmhIb6fynnJglvbP8Ag4mVEZoVbM17KCCs\/7D3BCdwqWnx9+fA=","iv":"03f49cda6df514aa2b695dc8f342e413","s":"7c3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