Ritz-Carlton demystifies customer culture for aspiring companies
Posted By Joe McCarthy On In Commerce,Featured,Industry sectors,News,Travel and hospitality | No Comments{"ct":"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","iv":"5b96cb46591af602ce762193c73b6448","s":"104046ec620b3bf0"}