Ritz-Carlton demystifies customer culture for aspiring companies
Posted ByJoe McCarthyOn In Commerce,Featured,Industry sectors,News,Travel and hospitality | No Comments{"ct":"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","iv":"e51ca335fefeff52b6128fde3f27014e","s":"2ed4ddf2f80c0ab8"}
