Ritz-Carlton demystifies customer culture for aspiring companies
Posted ByJoe McCarthyOn In Commerce,Featured,Industry sectors,News,Travel and hospitality | No Comments{"ct":"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","iv":"4e765117d42a5fc66d2adcb3d004a6b5","s":"a4646b07f730bca4"}
