Ritz-Carlton demystifies customer culture for aspiring companies
Posted ByJoe McCarthyOn In Commerce,Featured,Industry sectors,News,Travel and hospitality | No Comments{"ct":"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","iv":"3e0665d5559a11efe17c9733edc8f08c","s":"2f93a102a340fcfe"}
