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Selling and service as terminology is dead: Luxury Institute CEO

Photo of VivaLuxury courtesy of Bergdorf Goodman Photo of VivaLuxury courtesy of Bergdorf Goodman

 

NEW YORK – While luxury brands typically know the best practices in client building, most are not practicing these strategies for their own customers, according to the CEO of the Luxury Institute at Luxury Interactive 2015 Oct. 14.