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Sephora accelerates AR, AI sales tactics with new products, features

Sephora’s Virtual Artist adds false lashes Sephora’s Virtual Artist adds false lashes

 

LVMH-owned beauty retailer Sephora is doubling down on augmented reality and artificial intelligence sales tactics by enabling shoppers to virtually try on false lashes, watch tutorials using their own image and engage via a chatbot to trial and purchase lip color.