Subscription services have disrupted the beauty business, but there are questions about the disruptors' staying power. Image credit: Ipsy Shift in customer service can help beauty brands tackle scrum
Posted Bya Luxury Daily columnistOn In Columns,Editor's Choice,Featured,Fragrance and personal care,Industry sectors,Opinion | No Comments
Subscription services have disrupted the beauty business, but there are questions about the disruptors' staying power. Image credit: Ipsy {"ct":"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","iv":"1a69b65a88e5c9f1098ff9acea3520d8","s":"1a59be575d08cacd"}