Should luxury retailers have an in-store concierge?
Posted ByRachel LambOn In Featured,In-store,Industry sectors,News,Retail | No Comments{"ct":"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","iv":"6b523f19bdf1e2b869c25aa87a7e74c2","s":"a08fced4b8aa0c2b"}
