Should luxury retailers have an in-store concierge?
Posted ByRachel LambOn In Featured,In-store,Industry sectors,News,Retail | No Comments{"ct":"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","iv":"cf8a669133702156e039d555ec8301f6","s":"99236724f3928a09"}
