Should luxury retailers have an in-store concierge?
Posted ByRachel LambOn In Featured,In-store,Industry sectors,News,Retail | No Comments{"ct":"g5ufcbFTpaA3Opu9YZYrYjK\/d2p7idVz8r3R9dcezu3+hoTwq6y8PvxfPUIfLRxV0IK01FCABMTSy5tjXFEv+Ak7xeli4rDUWhwWoIvVJ8T+mB\/AcR3\/mAssiZ0FVnJkAgPFxvSG+NtWzhJcvAL8XpGnOLFvYDUvGwXW2GzL7MAL3FlECekP1TcvFveFTskNaXDsQU4KNE9gLYx1Lid+XkLvpO4cBnW7mz6eeaBntCrFJ\/X8T7Tri1NELeKPgjs\/0hIpC1QMrJmKR+YOjh\/+4946PnpNkjf6iYFMyzvobHHYwIsLcUVZFzJiHlvE7HvYgIagla2iJ4lmRYDJpEFzVL11orciYlGwBfllUj38IA5YGU2fthPMfgGtSSKjNFWwPh+56k7SmRYcNi1Y1j+Pq5L5EAZm\/y9Ab\/vFBDkrR\/qvFAuDcAHJdTCuREBGaR+hAxIcAtaqAHQe2vrF38UNBW88LxpJW6bwjx5q7s1pw7NyXly8hlSTDqqBxBjF8tCOivWtHjDOHF89BjN55pKDz9yNjnKhY75MlC6vA25EEqMdtOyWPzJaT5BtEBwkpO\/vmRe17aMMmNq6xCTysU4kDR3j1Nktg\/kK0P2pRKbeHsYtr0t2HdfbhW1K5PZU3nnHJMMnkvB83Tfh3LLDcpr6dtrgL\/o9rF1KRHIjhr0fQhwH+\/ZJ10jWsf7BhoKTH\/7QABanQ1csVuHIgsap69d+RZZsZWsvWgis0HoASSS5xoyYMmBGaZ18d71JFYknjz7Bd77+DGhDr+MT+7KQmCnwKxidE69trT2HHksP7YFVW1lz8WQlMKkdNI0bVJcdnZ1nr9dDVFuSdrKhxu\/IewOVxYG3awoAqmQZ4OU56rEaUWrGCU9c8wYt1LUrW\/OnxqquPo9zPWy568qAsSdDcMqZaweqRQf3Rx3dAGyBeHITraCiG5Ngy9YXMsNnxKwUeLI34Ui7XGZqqAuqXmeFTojFZrKPW7e7CVkwIigf3jYXspga+2zOUxpms2aM\/+HGQC0bgfQuAmP7vzXMYqOODkseahr33gyVZeH8kodPVmAvFvLgfUEYNw\/lMRAQIrrlXIKSadpO1DeYB+w58hQ2R+05twTIAgAX+WFgjinM48g6rCbYgADyW+WVi6jgIwyLzkLl3zmi15HgG+zBWxjPcHJ+0IIem8dz94740gPyBhJk1h9oMWVb53PhaauknbA6i93ZicZ4Eq15+VWN03AXYnbK5\/WaxyzvghD8gVuMY2nmLk3XlP7UEioMJf\/iphZFXmNFW5Oo+i0SZsZ3kP1SJ83icvhun3S5Hsc5Mf1OciiWVZT64FJQ\/rHTr+9jO52eV2LjNtR7jDou4+aZrvpJeviHENk\/+uSUQVUiaEzXw0\/BbcLavrwJ9H20AV5Pj\/fHWUZk\/4h6C+k1h5ogcXyAQX6rTAAhgJsik7xnBrU12oMnntRkD+CaxooA4whzyO9kBn9TbKJGsdKBuHlrxxgEcX7N6rLDa6Rk6BQbXpl6tFggmX3Dh8IJRWkXCM\/BoVmj0bkE8AFhEJoyzbQiA+JvO59tzB\/xBitH2a70DgsxUhPHn7YdswAGWlYk\/HHShBddBNYAAl2DIweHKNKZryWSkYfpgtj0eX+zgArqKgP6IlXgAN7rKiOUK8RxB8HFvs8WF\/2CGx3ZSmtY7\/bulCFf792VGdqsvidlyrNANzim6oYVsszdU6aURfQtfgddI0JBz2wTTXIFFlydMXghYrmBWFwu3ClX8ad6TfbeTQ2SHI\/7ibCcTJGdXRRCOgWSsL7Xn4ZeF3Emzd70OqPYCFskzc+sfq9jr31vRp4l8I303M8oQH5AYzB+ZBzF96xhBNuXE7wxzGwXpNBFwSQmaanQjT5YQg+3mZ7KenF2RU+ujvMqYA4txs4FVA6mlKubwb1nLSIw8n37HsXIlltX8GZOFrCHjnWQMSpltjAQcsW3q5Fwu9e9LdhAN9n0RzGoKYg9dEKBlTQA6kjnusuP8vEdrjCknOmIo4ZKYcd9ebqzjkkBbIGV+OC2yAmdGw23tq9IyYA6me8ujEM5GEewjrGv4oJqxYig+9XNdxDmC+SIvsUgESq3LSjZC5SxZF0i1DNfOKxBS+oSLXgBljKWaYWeHpHHQGmdUTrJlYBid6nt0aFAv+Z+tZ7clqFpnn9j+or0OCYb692Pt9SW76lJvhKTWUN0gQZ18nlmL5IJzpMS2NWqels7HWqMrysnP7DUdgEOJTptdmZZlun8W9lSmxrN8KDCSJnoOgBZujj5jUjJsCVOzOUe4bCResAf2mhU0wAO8esdSG9JuB1v9by0JO\/pVwA6LGOPZRUZh+jGs\/f1fZpOmH8NOv\/lLHl7WY7aerAdE\/WeIaGWyQlcz9TgDQxDk7NWaqwyp5ElWiuuJN3H0EPlbxQHKD68LvHQ+qwazdzHRHvEG0M\/2GSH7BMp57zcYhbS4mduZqQQQ4M2xBRGnJlyj5JO0F2mfSggEZ4pAYFdCjhmZbOJWzpkQRlOuVb8\/gqoWU7N8ZAsGQXJOrsuduJHqRFtT00wa0BySsnN\/Dw2pAf3LmWD\/fvp5jdRQKh6F4h3hlW+37GQuPJQy9Gc7nCoLVLbkJZMJMt8dfKLvbYEVb5Wifn7L59TAwVGNdJL1VxH8MSBIVszW566NWYeDW2KSvM+eQwwe3doSnu9FzMVQKMMq6GtDWriCddf6xBNXL3Gyq5GwmkZBbUc9vewzlA5joHwW5Fi94zbTVsgdORYYb853jS9+qKLyk0lswO4gt2Y0wV9aDvdX\/jRKnfs8X9+sst95jWWk\/JpgIXlQ6hRJIkOYYk0HGK6LVbjN8gvo2Onkpslj9ZBvdiW\/HqDwX06Tbw7wHoWqXKX3QCsNGQ9SFFMxoS0evzjC0fyv6xcEG1n3ZaoMkCveqVyKkE6gqJOj0Rj2f6wDBwrgIzUXlofHb+0\/5tZdZdJY+RAWL6\/S89+56H85bSBs297KaRjoTVtzHWR0LZ7ntRyOOaFVhD6WO50y4F\/g0yancGt+SfvYMmLGFerNaN9iIsNDOvOfaVk8px0OmToKmKbmkvI41vZhaMyb\/AK0HA2zfG9N2GB12gdMmRlYoTjtZVKvH5ZiQuIJMjr6hD3Go9Ja\/8CBBDGQWxyggZbG4LhZFuqPNaH94dyyazduT1zOky+XkQL3OmtVJxlZ5eg7Tm2Pq+uvSKLgKF3jFfP3DMYo7462ymP3sraHTZ9yGpNB+A1QKVrnGYxunuIaxFzRl0ncpGllI7EAgOfMthN4feuie6zUhM6AL2smaRCyeG0+slly1ntj5vJBE4zxylT0450znkzvMwC01Jnh4eHDwSSMKw4MNrE\/4QusMV3Sosow10oE0Xj1nDNnw45XcXYpqcanTtP+xNSDrYhz5LTXplcbR83BrqFv7OODnL\/IpBGXd5oZm3TuyZIWVumkVgJNjsPV2aaQ6yLoZ9JtCEi9MZDUSPP8TcW9rtmtaka69jaTVz3PxLgN1NSirpHzzRivDtay6beG\/+PYJWRzkW029mLU0Q\/mmgkv1VzX4X3ydgE7LEbvTnbS5R5SjhpRNfzz3HXDqysj2a5Kid6c3+RVQVroFtWW+8NpaI7859VttHTYq3tgM8\/eJZEXqojNSzXh5Z3smafY0OlIC5OMLaS20XALq72nTNIAgYOOsKz9TgI8vnc1IpPVzkPGSl8B5ZKL4p5uvAkhRg2085I6L\/+9wQAYbTdTbAEfiCLlY0Ce\/prxSl6SYlbKb5tf\/Ecy3\/FmfrwZoQNnyyux1CLejdc\/GUUGWafw5kBfSch20j53aW2c94yBZqt7zAS7UDzz78f5\/ooB8f0TW\/stRa\/vYC7fe+g4V\/limJ3p0ja5PwOLsIMFckeU5NPJ9R0E0m9CgW82FgEKISF2IBG3Qppja6msVQs3eoTx6TsFwq47ZsdPtyZZJW02sSxRA7e7cwsyrrPAfsuv4bTgKA65ZwTvj7YY9gEFGasGhe1RRcnlQ3Q8qyWFn9yoYevojvSxP6JDmgmVzSTGnZxNi0tY+v1nQ0Xzuy1Tfn1f\/mXiH1fQfsZI9Tq7v2Iuclm61xCyco7sbmpUp6\/PfiH8dJyjimGrjjFfVe6BOAZuSInRI3i0QV7yfU\/gn9cNmBbe0AJMbRH8X\/LlYRPkjT2YNWBrMDzTl9rjTo1PUh+xbMhOSQLsTScHiL1HYnPoVzvnPyVCaI8PgFzfk3yW6YAsWHitM9+B6yRs76Qor311JfDRYL0kCwHl6BsQ0po9cOyGGWXRZbXKcxRP7NjPeqSfeYsRcq7Wx4FHlj2rulWeOfX4ZTbLA3Oop7YzFeO5vKQp7LJCuz6ycK287Xj6JwquMw0cFxAV1OHdOQAnhglo+WED8qy9vo8jzpAuFn1nUvsuSSUufXOS7u4qPU\/XQAD3KMNiLA5rrqvDrpM0z2nOjwLaf0x6AMrvrIJXmiAkhpAUDMWgrljKgmJUJNQOYZ\/2xNxAshoS7Brf13SUglBaOLV0QRig0m69Q+yRjgzrloh6t5qipyBwsGwK7tdr3b9IsoA68ybjokuCGnghN066WhWs2r5jL\/d6cMX00MS7Zp\/K\/Q06UUNWaBZXpYgLAPD6WttlwhJV41TTF1vbzYfYJIdQerKjlL70N33dIvZwWPHL9sQGIoxAdJ5MgiTVULmvZ0ntSRfZwM2fMBMwBc52TQQW\/no8WQviQHv7nisXfznY2ciXBHKFbC2GrgDgkS4jn\/RNIsPkNxYUUWIFAyEf0S0G8qTS\/dagnMr+96YTZNJHSvl5Szj13fJss0fWT3J9mkFGdE0VUKotV65tYa36qTIN\/81icugJCg7iJiTK6ypbVLjv\/LFZ1LYIT80TNq1yy4S1Zl4gKd8bIaJOYO7I5cfQCYGFiszCSc9uU+yJ8Ldr50CpsTLE+eFnS9KcE\/4JBIU2EAPkwXW5tgoybth8yiq+7GWgRGRfTh9O89kf4aQzVChG4zIzMD776Z+qR5vHL3t7okiHV2J8Ra4NB8KfH+Q5fc71HeK7cgRa7A8veiIVvW0UiA\/bF2gAzRd6BaQSXxoGYlV7VxHQGKqBJWo4d9kcebR90tMPUR2TCuV8a1AMfzqb15OXZPYdgsrYM3z5iVP1KJn+WFPeDBBL2uihR6lWDtOSCUBI+u8Bjzq3wclI7ZYqdT1Mx\/Cir+CRRwcFX7lh4CkXzv10VM0RDavt\/y8hDlUJQZn92YpC2Ao9eTUXB+kToXoKEOFqCNkYdQff+vsfOPiwrjEOitWGXTlGqM82oz56nZ6s8q2n7LLyHeZbBDmpZioiIVkRxb9WjTjHrSjoj2gor7erdGKwBqIHxg1mGQF5HNF00ZAvITkAjAFiwZDX1yJklRPhytLi9jvcCBU\/6pcvJG6DFoke31GnN38jjt8jT3CSdIiKbcvMqaQc2Sx7vpTm8an1Ddgj3JPgpn\/FxCU2NjnlJAhj2ADya09TpOFaCwoN1QhBckxqPyJyC4O3lpovNbLz5CzLl8kMonnyyyQgdVGvqV8kLJAy8cmv1j190lkjcvib5tOODIyYOXZ0Cwcf5O0zw8iGXT0C22as2Z\/yo7O\/6Sn6T+oQa8dLwmnMqvVejW788f2f3P8VXQm6tIpDOFWu7faiuNbUIYvm4hhEi8uVtz6wCQvks1qOcJiauyBmazo9vp76eObiz0WwcilzAN3PRexwkGoMN\/60yO6QkaO4GFBWytR0Quc6BcrlWes1j64L4KdpY2Oqo8CzgP75GuIUaRayf77\/v6Y9zJuOan2Vm\/SRBvpWIvnkXvmOyr21sZi2ScPW1il4HePxfBkrhtCeD7HLsm2jtNyOjApFDOA\/ktrCnhzIL4u5j3XtyCRzkatB8YUcWZYIyNPDq5+Jt4W3yI7n\/Z3YwI+JdDq38zOozIsfJ1pFm1FEUBkDM0FQRW6Meq58nvY5WRPgWhTgz20QVAMfk8QYw1LZ\/OyKWuJkMwkoBxPymEZpWRJT\/jfN73rNHEhHEkFQF\/EjtT6L22yN6HQfY8wiyzF6GN5J2a+KU4I7O0\/v3+WxRZ28VgfPQntS11NHbplrYaD+2Rc\/R+rBPELlbrb+z\/6ptOiTpPBqXhtYugUg0Gjhr547B3WjXOAbng3b3U329COrEMdocoYTmEjn+MpDs9vdRPUN\/\/ttTVVG03tpwDWddasQDmymtCGLVruVU6qIIjVQz6mtaBHxwvoDHhOpQpJg1a\/UXztcbiIo\/SfVwlvgtgsFh6zwn+\/v5FrAGvFsi73FnVAXyunwqIhoMp85Gbbwk60F4dCodmwIZxmnKMtjsvQ0GobI5D+dt1IUdqLCzugxCbN3XLhqt+9+hrCZDh74JYbhyr2Q+XLxPsOruWLdivGQ4dfd3AJFAaZ7dcjjd4RSmkbNd7cpPzilqGf04l8LTMlON7+2a8q5FUUYtBwNM8U1VMmmAfM+NPzu0ClAlEyH0zRAdtLQi1VdpPTPO2M4ervxzcVkdA4l1TfaINt5M8za6h\/83b5mBR7QRxxflUs4klklURvV5ZfOsHIYBmExqkxStz2N81j6uMocXmrJNc2ceRCOOEYr\/tStIB4bS9WeUSepFdZXhY7D9CS+jjX3HSYJ+\/CUBj9HipMKa3XRaMUydKJlDGFEZtJccB64bRoGTNrkVWRoZs\/8Uv0tSE21dmr2aur+RhuJVH7OZz7Ljzfvk3d+j1i47MrySzG8DFpNb4UPosUjM\/XMoDv0rqVtRUtUApCPiXZ\/TOj8rVbjObJu3vXv6uR6XExR0TpcKDF\/y9j6eoJKEFB\/5cOfOExHsdlfUiMhVjeACkjSxz\/MQFZwr75ye0I2IBGVlcY7M9EaDx6AFCAmT8zEZRkE3OBsApcfXgY3jyBhYMs9\/p8susjH4S8Eqcr0fCHW21xZzg1S98iiQp+57yGMYHrSWQyRd34WSwNCvI4P\/gBu3Z2zILCpdgmpK4v+O2ZJNMiig5e\/BHlJz0sE4QST7FtlG9JVQ6fG2y33xfUL5UuD6i+UdwQgeDBfgFWwZ+0fl4TEWsfFb7NmdKPajEYdRHqOsIFW2wfcIFxNw+hKMKGAlICk3S7qz7GGlxDUOsnO6\/OV0\/fV7s7It0KOdbQiU9hFW\/nvprxlj1mdySOfc7vLtfWjJaV+nHH7AFqIhC3dDfkks+uZQiiw8DXv5AMzJRSPlPpaxGYun\/lW\/CgmCMivXdgYIM2KXp5M4j0GAX44ENasU2ie325Mk49j1Ku4RUUKFu1vp\/wvTWEecFOL83vNQ0jGA655oph0r2\/G0UIHCVXpjVaeXb356U1PrPv\/pjdSvDKfg113P6II6w7pL1+JYPBeY++ToXTdmIpDWhR\/hwNd3I6y8kmk+yfMU3XETSMPxgVVWJcN4Y44rPUOuac99IN2UGn6qitn4r+TXYqYoYf9Zs1UWX3xtlB8KkINak\/4wjXiEqswlfeKQ8QHsoNyiGwUQ+oTxHN9AoiNm\/IQFLFPrlb8wdsWSnSQn7OhzDdKmw6PpkypBGn34deeXjX0rVka15V+Wi\/zXMe4H6\/EUmstcbpTojPQaEfeQ58UeVIwRzb1VjQomtiG2jJeBVUIm0GwPqNodmLRLgAV\/gLHlNlR\/ap+t1nM+DES9DZBN7MLaYqnut+Z02agEP3LfQdwpU\/jehErQX8WzB4IGPeLIJvgmepQjMIRT1oOOyS4GILtubOz8PpzB77C38LjYjT990X1n2xhIp751\/6Rj\/lYQIcZEUK91Uk4s9Egvz5l7wRVgtsX3GoBgvvrzjNAxndw\/88xkEhbXAaDllXHNDEowGFeR9RQfW8EJ77VrW5NGNi4JD98PdiaBmB4jchW2uv1dNDbaYtr8shnmMJ6P+7sa2JgkFWBx4v1gocZO0AkTsDbFGR7cEB+w3jGNSZ1o8ZZu9Jtky9jQlbMPKyxWEZ6JL08SB7in\/ZLvm4kpHSV3SWlDBafYi6P6HjZCwxebVcrlTFVFQD5oQwVamz9SnBB+wdLj6WSe612YvXBmtH9pFB+cLd37a91is+IOfqFKmlqfYnuhqVGMeZ\/n589Wl3RgvwfKN4E+QcVTW\/xZJcjO2vcvUPsdLC5cTpthERB\/OVXMpIuzDHv9d1x45Fkru15VPAKebu8q4F\/dQ7xqD0yijXceZO8l03rt5FvXh+pFTDTg96B2BLiH9xBve2WV49ITKitaI5NiFy70mgKhK9+JlmWOSdXKmhrfgupCfHBl\/M6wNDYCbE1GaW16JAOeWFpD66K+lOhOrFnEeJFi6Ur\/ue4s9OhTm\/QMYPGH6dZMYxTrNi437YaZzhDGbchP2uETbg2rNFNDmMXLG+pFwObewJrHCS\/FkUxgoyST5\/gmpQaZnLIip7Y4nFWMqG4K0+2do9aNXcuuKiZjiZvYn\/nsK898nVirFOvLxTINOnmqKPmIkhEVjfvi6iVudd9f55VirQKefb6cn8Saq53XAfIvheIAKQRrnodODMUgN2AH+XsyzO7c\/CICipnPSU8FZP9GuPRSFMFWxwBC4\/RJDfuc\/676OpvAqYHWfUL0QmwNPEmWr5ehL4zCeVc+KbF2UImslz904Ru7lkDYn3vKiqNdphyL1GdpurPH6kW+tM8bJITkmj+hxm7Lz2ZL5w0LE8EJXzV+X2vLyIXevGi6f3LlwY1F\/EFzDgUhlL6rJM2bLetoFykGEtjQ28EXWMF1ujiHISBCe2NncIKFo\/RsMMPo1r78M9Rtr5q5KOXua0NSh1q9fvMkkhtq+yR24JCMR41BQXKLl+LGlBEzWUyIbozXt9teCUpc1chjTxPW+wwrtV6dTyETrGxeW5DTurmAa8qcvcRu4pxRPZptiUGFFpSFV9W6oC0gptsR7PXAc+IrqJ+8fZmjXQ3eF6AO4aZnkP0tRkzuvDEBvMVKHJzCrvhcfjVI3i0K9E77amoOcy+c6I5xAEK8SMa3zELAVIpH90uK7hcFZiWeml7fJnRiAqhtWUZRXx4dSsK5EbifBZVW3ME2jCImM1HIE5ablwsMxJ0OcCehiXCWCfUoZZqN7MLDbteL25ZcwklCz\/roAY84cHDE2iHrLA1XXbwFdUi1FaP3fG\/k2gu5yitXHC3P9N8t0i+KwiKEegI\/bgGfxtFpglPh+jgOGN3RF1izW3gRWsTZIveFqdVApKHNWSSFyXy549\/gTEuCOlbJGbjFxwmZb7vJZ7rIr5T834ksmS9ymOFdi5\/CAJL3NDqjz\/gkE1ODYTp+vwoWgM9DcoKTvyc6XIezHrLFw5usHYVUbhal3knDw0ROr05s+4NOHTNl6PNSmdDs1HJmSahgjn0fi5XaT51mjR0eK0sw511Sq786PhsA37UhdvW8PC4agBHkzuzaIGyeLDxkTmO1v\/SRzIzPR+RC8UjEKNEFjGZiCzZlgF7moV\/tDtJDgrSGoRU87m8Jz3+0Z3AaIksyxYsrR\/gZZH7o\/3FycNhIqXpgb2XAlZ6XtL5z6D\/gKsWxYPZhRxozOiBBDWNjUOdAdf5mSiiazcYulk6Eav7g05BwZxgsB0dNtDJ\/5fEkHyGFOaZj5mxOxfYTWSLSJohw8I8vvOkipdAXiIGAaGd0Mfkueh7sjGqgpnTtB5iFPeWfpzzba8WZaS4teJSRhgc61JOsXWDoTYL7b2fx19yHA6BvR\/3mP6L6Wj4AwKoy0ShnCU\/QqGnCjlxiEJ8EhyuhW7uiJQWoFpXnx+GBe0yMUVc5qKECwVu0RxtcTD7Y\/zYRJy9YizvMn\/3KWdgijS\/wd1\/hvcNMIe0kVle7HyzKIx4NdIHOucWvXf8IXIINI+JLtGerQQLPf+gUqhIL87s2DQVJceX\/MJGMuZlwwQ77uUdydOIkBYk1AdFk8iYVqsodp4qbC6BYUfQCatGDT\/Q4wKrF2pjzOHZTdcg+F32uAnCmadZ3v7Mqt\/T2bzQnnIIya9SV5YCVblZsfLUpN6GH68n3X1CQIXqXd+lP7j7otYld1hqh1UEpyduXYpIeYdCygtMjrIyx77HVX3SOExy1xdGv\/+MWUJTeRKFBlGX\/nEoOEkj5ImEJnaJYuWs25yP5RKcFdUTI4qGHLT\/qjoVTadmmR5rnNS\/y8KmGcRCvvAyTcVHs3esOjh8H+0GHM+SpUVEySrjOVCyAzusMn70CcfgvL1xlml2ExsidImFfSRUWGOizG7l8wJq\/bmr+F50h++bhPRYttN1Km7u0A317cYK09+yHphQQ4wcLnrNQ==","iv":"0c4ed4c0206177a818b79ec5e0e49fae","s":"169d71322f6ffc19"}
