Should luxury retailers have an in-store concierge?
Posted ByRachel LambOn In Featured,In-store,Industry sectors,News,Retail | No Comments{"ct":"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","iv":"ebb42563540de28fc9d75828a9779d01","s":"4647449b9a6a5641"}