Should luxury retailers have an in-store concierge?
Posted ByRachel LambOn In Featured,In-store,Industry sectors,News,Retail | No Comments{"ct":"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","iv":"2cac180cebf4bf32f7b65890a653bd98","s":"fe436846b76bb585"}
