McKinsey & Co. surveyed over 3,500 shoppers for its 2020 Holiday Season report, which shows some surprising shifts in this year’s consumer behavior. Image credit: Chanel
Takeaways from McKinsey’s 2020 Holiday Season report
Posted By a Luxury Daily columnist On In Featured,Industry sectors,News,Research,Retail | No Comments{"ct":"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","iv":"ff64c1f921d5296a7817a5555c8b16c9","s":"3df1334dfd1de4ae"}