Technology, brand values will guide future of CX
Posted BySarah RamirezOn In Featured,Industry sectors,Marketing,News,Research | No Comments{"ct":"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","iv":"d6f0bf3e2e3511986c61ecb2e31684ef","s":"13af5446928ee921"}