Technology has place in retail, but brands must not forfeit instinct and humanity
Posted ByJen KingOn In Featured,Industry sectors,Marketing,Multichannel,News,Retail,Software and technology | No Comments{"ct":"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","iv":"37e551585390ec60c3bb758fadca92c1","s":"314feefd31dafbde"}