The customer is always right: Improving the customer entitlement inventory
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"3212b415ca0e2c8a8b9189f3cbdc44b3","s":"a488e0247f933ad8"}
