The customer is always right: Improving the customer entitlement inventory
Posted Bya Luxury Daily columnistOn In Columns,Featured,Opinion | No 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","iv":"4db3217d01e9e71a3db1a0a41632e2e1","s":"69672196b1623a7c"}
