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When millennials’ interest is high – and satisfaction is low
Posted By
a Luxury Daily columnist
On
December 8, 2016 @ 2:00 am
In Columns,Featured,Opinion |
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Sara Mihan is senior manager at Cognizant Business Consulting’s communication and technology practice
By
John Ford
and
Sara Mihan
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","iv":"92eb20dfe3f1a66547f6d75a201e4598","s":"67212f212982d781"}