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When millennials’ interest is high – and satisfaction is low
Posted By
a Luxury Daily columnist
On
December 8, 2016 @ 2:00 am
In Columns,Featured,Opinion |
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Sara Mihan is senior manager at Cognizant Business Consulting’s communication and technology practice
By
John Ford
and
Sara Mihan
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","iv":"eae50f4dcad2032f58718e7515d56713","s":"4e4f4db9ebe68c01"}