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When millennials’ interest is high – and satisfaction is low
Posted By
a Luxury Daily columnist
On
December 8, 2016 @ 2:00 am
In Columns,Featured,Opinion |
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Sara Mihan is senior manager at Cognizant Business Consulting’s communication and technology practice
By
John Ford
and
Sara Mihan
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","iv":"8dff8bf79f665ae784f4eb162404d6a3","s":"f124febd7151dc0b"}