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When millennials’ interest is high – and satisfaction is low
Posted By
a Luxury Daily columnist
On
December 8, 2016 @ 2:00 am
In Columns,Featured,Opinion |
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Sara Mihan is senior manager at Cognizant Business Consulting’s communication and technology practice
By
John Ford
and
Sara Mihan
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","iv":"b5d0e8350215429c911214614574f87d","s":"36c29cd453934417"}