Hotel experiences, even in the high-end space, often resemble each other. Hospitality audits reveal how luxury is driven by soft skills and human value. Image credit: Sofitel Moorea Why a genuine human touch makes all the difference in luxury
Posted Bya Luxury Daily columnistOn In Featured,Industry sectors,Marketing | No Comments
Hotel experiences, even in the high-end space, often resemble each other. Hospitality audits reveal how luxury is driven by soft skills and human value. Image credit: Sofitel Moorea 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","iv":"f0943b651bb4373df61823c2654811f0","s":"0a1947e264020537"}