Hotel experiences, even in the high-end space, often resemble each other. Hospitality audits reveal how luxury is driven by soft skills and human value. Image credit: Sofitel Moorea Why a genuine human touch makes all the difference in luxury
Posted Bya Luxury Daily columnistOn In Featured,Industry sectors,Marketing | No Comments
Hotel experiences, even in the high-end space, often resemble each other. Hospitality audits reveal how luxury is driven by soft skills and human value. Image credit: Sofitel Moorea 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","iv":"3d19e6b3b943209eaf92d84a23500f1f","s":"93c6514911fa893a"}