Will conversational customer service in US live up to China’s WeChat?
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"f6958fdbc1b0d7476c74a99bff794b43","s":"55e7c5ba1f1009bd"}