Will conversational customer service in US live up to China’s WeChat?
Posted By Brielle Jaekel On In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"5dd4fdafd268191ca528dc3f4065f570","s":"6da48143d21c82d6"}