Will conversational customer service in US live up to China’s WeChat?
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"7862b7d840a0e976793d0cb680baed69","s":"19395c59a67f4145"}
