Will conversational customer service in US live up to China’s WeChat?
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"4e6eeac5e522ad65b0d7957477c116b2","s":"720716b353ff880a"}
