Will conversational customer service in US live up to China’s WeChat?
Posted ByBrielle JaekelOn In Featured,Industry sectors,Marketing,Mobile,News | No Comments{"ct":"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","iv":"0682d0f3c1d373a7256043b5aebc2a94","s":"b3f8f8437df7b8bc"}
