Marketing
June 21, 2017
Brands should shift their focus away from channel-centric support to intent-driven. Image credit: Pixabay
By Danny Parisi
NEW YORK – Understanding a customer’s intent is the best way to prepare and provide customer service as soon as he contacts the company, according to the CEO of [24]7.
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","iv":"a9a7f7e9e34b0a571739ffaf120601c3","s":"e5dfa89590e87de1"}
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