Retail
September 9, 2021
U.K. shoppers are slowly returning to stores. Image credit: Harrods
By Sarah Ramirez
As British retailers look to recover from the whiplash of the last 18 months, brands should be mindful of improving the customer experience to encourage consumer spending.
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","iv":"8f72e6865179716fc4998039643aa5b4","s":"52e3abebeb846e50"}
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