Retail
September 9, 2021
U.K. shoppers are slowly returning to stores. Image credit: Harrods
By Sarah Ramirez
As British retailers look to recover from the whiplash of the last 18 months, brands should be mindful of improving the customer experience to encourage consumer spending.
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","iv":"4437f75e2479552f3300d2fbedf0f20a","s":"4ef18fc112f905fd"}
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