Research
October 15, 2012
By Tricia Carr
Bergdorf Goodman and Barneys New York were lauded by high-net-worth consumers for being the most effective at maintaining salesperson-to-customer relationships in comparison to other high-end retailers, according to a new report by the Luxury Institute.
{"ct":"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","iv":"9b8cdd423192cd5ea64caf1dc1caa1ab","s":"47cb4de5b3529f0e"}
Share your thoughts. Click here