Luxury Daily
The authority in luxury news.
Dec. 6, 2025
  1. Chopard, Boss, Lancôme front AR experience from Snapchat
  2. Vhernier enters Asia with new store concept
  3. New film from Moncler marks return to Winter Olympics
  4. Hyatt names global lead for luxury brands
  5. ‘Tech is transforming every corner of our lives, drinks will be no exception’: report
  6. Sephora highlights the integral presence of Black beauty
  7. Dior’s ‘Lady Art’ project turns 10
  8. Luxury Unfiltered: How lack of brand storytelling destroys luxury brands
  9. Chanel unleashes ‘From Dream to Reality’
  10. Breguet debuts ‘Expérimentale 1’
Comment
  • Email
  • Print
  • Reprints
  • ARTICLE TOOLS SPONSOR

Commerce

Luxury brands approaching revolutionary CRM innovations: expert

December 22, 2010

bergdorfstore185

 

By Peter Finocchiaro

Customer relationship marketing technology is nearing a point where prestige brands will be able to administer a quality of service that delivers on the promise of luxury in ways never before possible.

To read the entire article, please subscribe or
 
LATEST HEADLINES
MOST POPULAR
  1. Chopard, Boss, Lancôme front AR experience from Snapchat
  2. Vhernier enters Asia with new store concept
  3. New film from Moncler marks return to Winter Olympics
  4. Hyatt names global lead for luxury brands
  5. ‘Tech is transforming every corner of our lives, drinks will be no exception’: report
  6. Sephora highlights the integral presence of Black beauty
  7. Dior’s ‘Lady Art’ project turns 10
  8. Luxury Unfiltered: How lack of brand storytelling destroys luxury brands
  9. Chanel unleashes ‘From Dream to Reality’
  10. Breguet debuts ‘Expérimentale 1’
VIDEOS
More Videos

MORE IN Commerce
RH opens Detroit showroom
Versace announces exit of Dario Vitale as creative director
France welcomes first Case Loewe location
St. Regis Estates to premiere in 2027
Hyatt names global lead for luxury brands
Chanel signs rapper, fashion star A$AP Rocky as brand ambassador



RECENT ARTICLES
CFDA bans fur from New York Fashion Week
The Macallan hosts exclusive residency at Rosewood Baha Mar
RH opens Detroit showroom

Alexander McQueen tests new creative signatures in spring/summer 2026 preview
Off the Cuff: A Q&A with The 1916 Company’s John Shmerler
Presenting bespoke models, Bentley tributes ‘Dutch Masters’