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Dec. 17, 2025
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Fragrance and personal care

Beauty buyers expect more inclusivity, omnichannel services post-pandemic

September 4, 2020

High-spend beauty shoppers are more likely to prefer beauty retailers than Amazon. Image credit: Sephora

 

By Sarah Ramirez

While the beauty industry, including luxury players, is usually among the first to embrace digital trends, this has only been accelerated by the coronavirus pandemic.

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  1. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
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  5. Dior, Rizzoli to release book on Lady Art project
  6. Luxury Unfiltered: The luxury market will lose the middle ground in 2026
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  9. ‘The defining theme of 2026 is connection – between people, systems and senses’: The Future Laboratory
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