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Feb. 7, 2026
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Fragrance and personal care

Clarins launches gen-AI-powered customer service bot

May 21, 2024

The assistant is built upon a foundation forged by a technology powerhouse. Image credit: Clarins The automated tool is powered by the Microsoft Azure OpenAI Service. Image credit: Clarins

 

By Luxury Daily News Service

French cosmetics company Clarins is making use of a burgeoning technological feature.

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  1. Off the Cuff: A Q&A with Wheels Up’s George Mattson
  2. Ralph Lauren, Burberry among Lyst Index’s top Q4 risers
  3. IHG dedicates new ‘Fancierge’ experiences to rugby fans
  4. Louis Vuitton ambassador Zendaya joins Monogram anniversary effort
  5. Kering Generation Award X Jewelry returns
  6. ‘Gucci: La Famiglia’ asserts vision for next chapter
  7. The rising risk of ‘superfakes’ and strategies to protect luxury brands
  8. Estée Lauder Companies raises full-year outlook
  9. Aston Martin loops Breitling in as global watch partner
  10. Lalique, rapper 50 Cent premiere cognac decanter collaboration
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