Marketing
June 21, 2017
Brands should shift their focus away from channel-centric support to intent-driven. Image credit: Pixabay
By Danny Parisi
NEW YORK – Understanding a customer’s intent is the best way to prepare and provide customer service as soon as he contacts the company, according to the CEO of [24]7.
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","iv":"14b2c18397ae72c38346cd7c31c64a68","s":"df34e67b875387ad"}
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