Marketing
June 21, 2017
Brands should shift their focus away from channel-centric support to intent-driven. Image credit: Pixabay
By Danny Parisi
NEW YORK – Understanding a customer’s intent is the best way to prepare and provide customer service as soon as he contacts the company, according to the CEO of [24]7.
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","iv":"0cd416d340bd72927f8ae8f3049f111f","s":"27581148f7fd650c"}
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