Marketing
June 21, 2017
Brands should shift their focus away from channel-centric support to intent-driven. Image credit: Pixabay
By Danny Parisi
NEW YORK – Understanding a customer’s intent is the best way to prepare and provide customer service as soon as he contacts the company, according to the CEO of [24]7.
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vEXAyuBZbTvYEort2NUD4DVhxbW25R\/zv3QTrK9CLeixsJxayAv2a11XjudXn\/yh6kaBbFxcFZytdgGWEuuFpKWBfSQs2a0zt9spX1k0x\/TS3OBX7t6T4SjWTRShSyiXjSOQ\/vVkT\/4\/iqAgj6VblxL2nhF6Qtu8pD320bSwKBdQrBZSFEEX6OSqQjRIl+Y2efprF87EMeh0BHqfodS4woZe5tgPE1vjPZv+oNzhhEWY442MOIo6p8PRkvDr4c2\/xbPfSkkQT9teKjxOshn1M8x0NUW\/J8VLAHTHvgiuptgU1HWcLF84EAUrO7GsF7\/JypVdjehc+8jDBfwtWx5iTQPdeLsRwmjSgJ6hpze8vRbbxoSkKQjJQfT4kAElI9FKC7\/TMVH+Thri7VjH99PPwU1FF1ql0yQWZG8VwuEU1U2IK6lOicWtQ3WJWaIA2s\/gC+Q1WqpIqZfXrjjcj2DDfeO6se7IbX8ENtnfuZYKobLXs8tH8L3c+SkHB4Xm3TrM\/m+pYK4eAV5EfDj\/UxX7Ew4Rc5CLloxrEwJp1q2uY3ILUqatgMLFusXezcUL5GbIPhvJJTkUsDrQ\/0yTJmTwMiizk1dE9odgsW3deAITkWVnUgxMRV\/9syAWfEu7hKCRRV2EZZVeOcsSPdfz4gj11H5SYzK9NCcrQ9Az+IvCABSDO3Aw5f+TvhbcMWK6hxv55oXu4s21ArIpiRJvHc\/3abfAFAo+uP7WyKR0txXI\/7iRXqgcnsElxQVVzK0jt+eNObepOsWIzZQaKXxd3atAGBRn1gCNLIBFKcvdZpseG9fVd9Q5o4j4lDks8qJSm6raJRhNFgBydByw1oNkeqonQYeIygILrvTXmR4AE5hL6ql3ft6Pp6Pm9JazcjbGCkrb3TfnFHlDIWIL6aL9RRWhREalkPgoKlmq+1ubC+oaw5TwTGLuR+qzRznfCZrEdnRK9NrbbvYv2fTMgiE8Zvv\/s+OdmOVVH1AquhMvfmjAugQZIItF3Z4sGVT7zYNuYjcuS+J+xGynzbs\/uhaBFniBDGKVKXwp8NXqTp3Vhjo3TR4rZ1Wd87wTF5qfjhsc8hLcPeAORFu47WALE7hL9depIYB1h7qXCTeiiyLqA9r2e8dpLTsB5IuaHpoFl+rBZepEI9wicdjBEWrC695pE1pm6VHrvq0P35IaTEzwBL+O2eTZRQpfu\/tcGdW2CeF8sieQcLTq7UByi+fNucyY6Hj3YmMFoVNRFS41+DHNk+QtFbOzZLCSYxpNYQvkws1WVxmyktpjtItTezqK1o\/rl+m80eK8ZcqOeQYXlH7vRPbIfXx2CqYgTdbezMTvmMp2d5DYNE+vux6FircYeXnO8EZZ4W+jTJbiywZAnXnmvQ2eremL94hs8gOXS\/GKLEvCVGBbLpOFFfv5x4JMQCe7iJ1r0eftBuZqsdfUyzCZO2P2J+hwMInjNpby7FNmgu+xcqv4S96E1sNeWGHLEmQ7Hxe92dD\/MVsMllPdTgMktUuW3KIOqllLXgXbw00WrYvXWxHJC04QiTW3byN2MUow0HUhVp3065WHmGVGCzSegLShre2t\/PtIRMorTKiMD1JrgnIfDiYRcBHy\/kh+O7GbYiC6IKa+EOmx43akDbehHOBE\/4hZ5vBYS+3um4iPUg0rns2vd9emHo0dDr6D+ciK5KKETrnkOurMVAAZSai4B2twnJFluEwBPeIi\/1hHb7ZG9zkzkK2zJw+86uPQJpj3iftZkNTaqyNgD8DPBpBFJuB0Oay68PtQh1xmMLQaSGHqawgktuHI\/iBjZZeSl8W5wnKTAJIzp1xEcHz1nVzwFaDa8QBb\/ysIBFotP3PUR7Q5EOB3aimiogJflgyfEBvKxwaAl9\/IxuVofPIll1F38kSq3p3hBQj8iQhpyn3gjCAwhTBQDPQJlSn8GE4YyxYLLsJOOp3caYrF2GBdH4Gx0YVfA==","iv":"a209cdf2ea88b0057729ffb11ef513d7","s":"9da8a6fa24ed559e"}
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