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Retail

Luxury leaders relying on experiences, personalization, says Luxury Institute CEO

September 28, 2018

Sephora show examples of how store employees can be helpful, by showing customers something new. Image courtesy of Sephora

 

By Sarah Ramirez

NEW YORK - From the luxury retail to automotive sectors, the business leaders are the brands that focus on creating unique and personalized experiences for consumers.

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  1. Luxury Unfiltered: Why the best luxury experiences look exactly like the worst ones (on paper)
  2. Dior builds five-story statement flagship in Beijing
  3. With ‘My Call,’ Rémy Martin finds meaning in new milestones
  4. Louis Vuitton shares names of final Watch Prize contestants, jury members
  5. Chef Yotam Ottolenghi to debut first Netherlands restaurant at Mandarin Oriental Amsterdam
  6. US luxury car market expected to double in next decade: BCG
  7. ‘Sound. Elevated.’ from Bang & Olufsen marks centennial
  8. Matches plots second act under new ownership
  9. Coty earns ‘A’ score from CDP
  10. Kering loops France’s Ardian into Fifth Avenue investment
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