Software and technology
January 22, 2020
George Lawrie is vice president and principal analyst at Forrester Research
{"ct":"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","iv":"fbda7a66e84bd4a7ab55a0366edfe385","s":"2d97b186d9791da1"}
Share your thoughts. Click here